Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us, participating in the event, or transacting on the website.

• Personal Contact Information: Full name, mobile number (WhatsApp-enabled), official email address, city, state, and pincode.
• Business & Trade Details (For B2B Visitors & Exhibitors): Company name, designation/job title, business type (Manufacturer, Distributor, Retailer, Trader), stall preference, and commercial booth requirements.
• Ticketing & Reservation Details: Ticket category (Individual, Couple, Family, VIP Lounge), ticket quantities, allocated booking reference codes, and gate validation QR tokens.
• Payment & Transaction Proofs: Transaction reference IDs, UPI payment timestamps, and optional payment screenshots uploaded for manual account verification. Note: We do not store credit card numbers, debit card PINs, or net banking passwords on our servers. All digital payments occur directly via official UPI rails and banking partners.
• Device & Usage Information: Internet Protocol (IP) address, browser type, operating system, referring URLs, device identifiers, and pages visited, collected automatically through standard server logs and cookies.

2. How We Use Your Information

We use the collected information for legitimate commercial and administrative purposes relating to Royal Food Expo & Night Carnival 2026, including:

• Issuing electronic tickets, official visitor passes, and QR check-in credentials.
• Processing and managing exhibitor booth allotments, layout sharing, and stall agreements.
• Sending transactional confirmations, event schedule alerts, venue entry instructions, and customer service replies via WhatsApp, SMS, or Email.
• Providing instant downloads of the official event brochure and exhibitor kits.
• Managing venue security, access control, and crowd safety at VT Road Ground, Mansarovar, Jaipur.
• Complying with municipal, police, and legal statutory obligations in Rajasthan, India.
• Delivering relevant promotional updates, marketing communications, and measurement analytics on advertising platforms (Google Ads & Meta Ads) with your consent.

3. Legal Grounds for Processing

We process your personal information under the following legal frameworks:

• Contractual Performance: To deliver tickets, register your attendance, or allocate commercial stall space.
• Legitimate Interests: To operate our exhibition safely, prevent fraudulent bookings, and improve our services.
• Explicit Consent: Where you opt in to receive marketing communications, brochure follow-ups, or accept marketing cookies.
• Legal Obligation: To maintain accounting records and cooperate with administrative or law enforcement requests.

4. Third-Party Sharing & Disclosure

We strictly do NOT sell, rent, trade, or monetize your personal information to third-party data brokers or unaffiliated advertisers.

We only share information with vetted partners strictly necessary to run the event:

• Authorized Technical Service Providers: Cloud hosting facilities, database providers, and automated transactional notification services (SMS/WhatsApp gateway partners).
• Venue Security & Gate Verification: On-ground security personnel scanning QR codes at entry turnstiles.
• Legal Authorities: When required by court order, law enforcement, or statutory regulations in the Republic of India.

5. Advertising, Meta Pixel & Google Analytics

Our website may utilize marketing tags and analytical tools such as the Meta Pixel (Meta Platforms, Inc.) and Google Analytics / Google Ads conversion tracking (Google LLC).

These technologies place non-personally identifiable cookies on your browser to measure campaign effectiveness, count page interactions, and display relevant ads to users interested in food festivals and B2B trade expos. You may opt out of personalized ad targeting anytime through your Google Ad Settings or Meta Ad Preferences.

6. Data Security & Retention

We implement modern administrative, technical, and physical safeguards—including SSL/TLS encryption, firewall architectures, and restricted administrative privileges—to protect your personal information against unauthorized access, loss, or misuse.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, complete event accounting audits, or satisfy statutory record-keeping periods.

7. Your Privacy Rights

Depending on your jurisdiction, you have the right to:

• Request access to the personal data we hold about you.
• Request correction or updating of inaccurate details.
• Request deletion of your contact data from our marketing mailing lists.
• Withdraw your consent to receive promotional messages at any time.

To exercise any of these rights, email us directly at info@nbaexpoevents.com. We will respond within reasonable statutory timeframes.

8. Children's Privacy

Our website is not targeted at children under 13 years of age. Minors attending the Royal Food Expo & Night Carnival must be accompanied by a parent or legal guardian who holds valid entry passes.